Medical Directory Privacy Policy
Introduction
Al-Andalus Advertising and Marketing Company understands the importance of protecting the privacy of your personal information. We have prepared this Privacy Policy to provide you with important information about the privacy practices that apply to the Al-Tabib platform and any website or service linked to this Privacy Policy.
The Medical Directory website helps you find the best doctors and relevant, reliable medical information. It provides you with information to share with your doctor and supports your health decisions.
The Medical Directory website connects you with doctors as soon as possible when you need healthcare, providing you with near-direct access to care and advice (in a manner suitable for virtual consultations) directly from your computer or mobile device. Do not use the Medical Directory website in an emergency or for emergency care.
By continuing to use the Medical Directory website, you agree to this Privacy Policy and any updates made to it. This means that if changes are made to the Privacy Policy, you agree to those changes if you continue to use the Medical Directory website. When this policy changes (other than changes to correct typographical errors or minor changes that do not alter its meaning), we will update the "Last Modified" date at the top of the policy.
We may provide a summary at the bottom of the policy describing the types of changes made.
Information Collection
When you use the Services, we may collect the following types of information:
Information you provide to us directly.
For certain activities, for example, when you register for or use our telemedicine services, subscribe to our alerts, or contact us directly, we may collect some or all of the following types of information:
Registration. Contact information, such as your name, email address, date of birth, and mobile phone number;
Payment information. If you make a payment by credit card, we will collect certain information, such as your credit card number, expiration date, and security code. Additionally, a third-party payment processor will receive your credit card information;
Healthcare providers. For healthcare providers, we will collect certain information about your work, such as your job title, area of practice, primary specialty, medical licensing status, gender, date of birth, languages spoken, educational background, address, photo, professional license information, and bank account information.
Personal Health Information: We will collect any optional information you choose to add to your profile on the Altibbi website (“Profile”), such as health goals, medications, medical conditions, diagnoses, past treatments, general health, health insurance, location, and other relevant information. Health conditions and treatment recommendations are often based on your age, gender, and location. Providing reliable Profile information allows Altibbi to give you a personalized experience and helps its doctors develop an appropriate treatment plan for you, including through the development of machine learning technologies.
Other Information: We will also collect any other information you provide to us.
Information We Collect Automatically
We may automatically collect certain information when you use our services, such as your Internet Protocol (IP) address, device identifiers, advertising and browser type, operating system, Internet Service Provider (ISP), pages you visited before and after using the services, the date and time of your visit, information about the links you click and the pages you view within the services, and other standard server log information.
We may use cookies, pixels, local shared objects (LWOs), and similar technologies to automatically collect this information. Cookies are small pieces of information stored by your web browser on your computer. Pixels are very small images or small pieces of data embedded in images, also known as "web beacons" or "clear GIFs," which can identify cookies, the date and time of page viewing, a description of the page the pixel is on, and similar information from your computer or device.
Local shared objects (sometimes referred to as "Flash cookies") are similar to standard cookies, except they may be larger and are downloaded to your computer or mobile device by the Adobe Flash Player. By using the Services, you consent to our use of cookies, local shared objects, pixels, and similar technologies.
We may also collect technical data to troubleshoot and resolve technical issues and improve our Services, including the memory status of your device when a system or application malfunctions while you are using our Services. Your device or browser settings may allow you to control the collection of this technical data. This data may include portions of a document you were using when a problem occurred, or the contents of your communications. By using the Services, you consent to the collection of this technical data.
Information we obtain from your approved healthcare providers and other sources. In connection with your treatment, we may collect medical records from healthcare providers you have treated in the past, present, and future. This may include information about diagnoses, previous treatments, general health, laboratory results and reports, pathology tests, social history, any family history of illness, and records of telephone calls and emails related to your illness.
Use of Information
In general, we use the information we collect online to:
Operate, provide, maintain, improve, and enhance our Services;
Operate, provide, maintain, improve, and enhance our Services; Personalize your experience with our services, for example, by providing tailored content and recommendations. For example, we use your email address to help you create your account on [website/platform name].
